Information We Collect
Madden Tool & Supply, Inc. (dba BlueTools.com) collects various types of information from all of its customers including visitors to BlueTools.com (the "Site"). BlueTools' web server collects general data pertaining to each Site visitor, including the IP address, the domain name, the web page, the length of time spent and the pages accessed while visiting this Site. This information is collected to, among other things, aggregate information from online and offline sources, facilitate system administration, improve the content of this Site, customize and improve the user experience for Site visitors and customers, and improve customer service generally. BlueTools also collects personally identifiable and transactional information provided by companies and Site visitors that purchase products from the Site. This information includes shipping information, credit cardholder name and card number/expiration date. BlueTools may also retain the content of the communications that are sent to BlueTools customer service representatives. This information helps BlueTools to respond to inquiries regarding this Site.

Use of Information Collected
BlueTools uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. BlueTools may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of BlueTools. BlueTools does NOT share information with third parties, such as suppliers, financial institutions, and third party service providers. BlueTools may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise BlueTools's legal rights and defend against legal claims.

Security Policy

Website Security
BlueTools Site security is a priority. BlueTools continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.

BlueTools.com uses industry-standard encryption technology to provide for the security of vital information.

BlueTools, however, cannot guarantee that any electronic commerce is totally secure.

Account Security
BlueTools is dedicated to ensuring that your account remains secure. 

• Keep Your User ID and Password Secure
  To enhance your online safety, keep your personal information private:
  • Never reveal your password to anyone
  • Change your password periodically
• Protect Your Account from Online Fraud
  Often called "spoofing" or "phishing", the most current methods of online fraud are fake emails, Web sites and pop-up windows, or any combination of these.

Security Tips:

• Delete suspicious emails without opening them. If you do open a suspicious email, never click on a link or open an attachment contained in the suspicious email.
• Do not provide your sensitive information by email or phone unless you initiated the contact.
• When entering private information, confirm your security by looking for a closed lock at the bottom of the Web page. Click on the lock icon to verify that the security certificate has been issued to grainger.com.

To report a suspicious email that uses BlueTools's name, immediately forward it to Contact Us or call Customer Care at toll-free at 1-336-282-2020 Monday-Friday, 8 a.m. - 5 p.m., (EST).

Cookies and Other Technology Information
A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). BlueTools uses Cookies to track new visitors to this Site and recognize past customers so that BlueTools may present more personalized content. Cookies are used to assist BlueTools in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. BlueTools cannot identify a customer unless that information is provided voluntarily. IMPORTANT NOTE: If you configure your computer to block or erase cookies you will not be able to use this Site.

BlueTools also contracts with a third party data collection and reporting service ("Third Party Service") to collect information regarding Site visitors and their use of this Site. The Third Party Service uses Cookies on BlueTools's behalf to collect such information. BlueTools uses this information to provide Site and service enhancements for customers and Site visitors. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to BlueTools in any manner other than solely for BlueTools's business purposes. Nevertheless, BlueTools respects your right to choose whether to be included in the services the Third Party Service provides to BlueTools. If you would like to opt out of those services completely, please Contact Us or call Customer Care at toll-free at 1-336-282-2020 Monday-Friday, 8 a.m. - 5 p.m., (EST).

Unsubscribing from E-Mail Marketing
Each Site visitor can unsubscribe from receiving e-mails containing promotional offers from BlueTools  simply by sending a request indicating such desire to al@bluetools.com or www.BlueTools.com/Contact Us.

Links
This Site may be linked to other sites that are not owned, maintained or operated by BlueTools and not subject to the same Privacy and other Policies. BlueTools is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and BlueTools disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.

Policy Updates
BlueTools may update this policy from time to time. Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. Notice of any material changes in the manner in which BlueTools handles personally identifiable information under this policy will be provided on the Site.